Privacy Policy for AccallWay

Effective date: January 1, 2025

1. Introduction

Welcome to AccallWay. We are committed to protecting your personal data and ensuring a safe and transparent experience when you visit our website and use our services.

2. Information We Collect

We collect information you provide directly, such as your name, email address, phone number, and any messages you send us when you complete forms on our site.

3. How We Use Your Information

Your personal data is used to respond to inquiries, deliver customer support, send important updates, and improve our offerings. We do not use your data for unrelated purposes.

4. GDPR Compliance

If you are located in the European Union, you have rights under the General Data Protection Regulation (GDPR). These include:

The right to access your personal data
The right to correct inaccurate information
The right to request erasure of your data
The right to restrict processing of your data
The right to object to processing
The right to data portability

To exercise these rights, please contact us and we will respond without undue delay.

5. Cookies and Tracking Technologies

AccallWay uses cookies and similar tracking technologies to enhance your browsing experience, remember your preferences, and analyze site usage. You can manage or disable cookies via your browser settings, though some features may not function properly without them.

6. Data Security

We implement appropriate technical and organizational measures to secure your personal data against unauthorized access, alteration, disclosure, or destruction. While we strive to protect your information, no security system is impenetrable.

7. Data Retention

We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, or resolve disputes. When data is no longer needed, we securely delete or anonymize it.

8. Third-Party Services

We may share data with trusted service providers who assist in website operations, hosting, data analysis, and customer support. These providers are contractually bound to protect your information and use it only for specified purposes.

9. Children’s Privacy

Our services are not intended for individuals under 16 years of age. We do not knowingly collect or maintain personal data from anyone under 16. If you believe we have collected data from a minor, please contact us for prompt removal.

10. Changes to This Policy

We may update this privacy policy from time to time. The “Effective date” at the top indicates when the policy was last revised. Continued use of our services after changes indicates acceptance of the updated policy.

11. Contact Information

If you have questions, concerns, or wish to exercise your data rights, please reach out using our contact us page or call us at +14169351488.

Company Address: 301 Front St W, Toronto, ON M5V 2T6, Canada

Business ID: 755172804