Terms of Service

Effective Date: January 1, 2025

These terms govern your use of accounting services and related products offered by AccallWay on AccallWay.com. Address: 301 Front St W, Toronto, ON M5V 2T6, Canada | Phone: +14169351488 | Business ID: 755172804

1. Acceptance of Terms

By accessing or using our website and services, you agree to abide by these Terms of Service.

2. Services

AccallWay provides complete accounting support for your company, including record maintenance, guidance, and procedural reviews to ensure compliance with standard practices.

3. Information Products

We offer digital guides, tutorials, and manuals designed to enhance your understanding of standard record-keeping procedures and compliance requirements. Access is granted upon payment.

4. Goods

We may supply physical materials such as printed manuals or forms related to our core offering. Shipping details are provided at checkout.

5. Payment Terms

All payments are due before service delivery or product access. Payments are processed securely via third-party providers. Detailed instructions will be provided during checkout or enrollment.

6. Refund and Transfer Policy

6.1 Services

Requests for reimbursement may be submitted up to 7 days before the scheduled start date. To submit a request, please use our Contact Form. Approved reimbursements will be processed to the original method of payment within 14 business days. Alternatively, you may move your booking to a future date one time without extra fees.

6.2 Information Products

Digital products are delivered immediately upon purchase. As full access is granted upon payment, we do not offer reimbursements for downloads or immediate access. Product previews and detailed descriptions are available before purchase.

6.3 Goods

Physical items may be sent back within 30 days of delivery in unused condition and original packaging, accompanied by proof of purchase. Shipping costs for sent-back items are the responsibility of the purchaser unless the item is defective or incorrect. Once we receive the merchandise and confirm its condition, we will process a reimbursement to the original payment method within 14 business days. You may also select a replacement or credit toward future merchandise.

7. Changes to Terms

We may update these terms at any time. Updates will be posted on our website with an updated revision date.

8. Contact Information

If you have any questions or concerns regarding these terms, please reach out via our Contact Form or by phone at +14169351488.